Privacy Policy

Who We Are

This privacy policy applies to Advanced Coppell Concrete, reachable at concretecoppell.com and by email at hi@concretecoppell.com. We are a local concrete contractor based in Coppell, TX. This policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

Information You Give Us Directly

When you fill out a contact form, request an estimate, or send us an email, you may provide your name, phone number, email address, property address, and a description of your project. We collect only what you choose to share with us.

Information Collected Automatically

When you visit our website, our hosting provider and analytics tools may automatically collect certain technical data. This can include your IP address, browser type, device type, the pages you view, and how you arrived at our site (for example, from a search engine or a link). This data is collected in aggregate and is not tied to your personal identity.

Cookies

Our website may use cookies, which are small text files stored on your device by your browser. Cookies help us understand how visitors use our site. You can instruct your browser to refuse all cookies or to alert you when a cookie is being sent. If you do, some parts of our site may not function as intended.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and estimate requests.
• Schedule and coordinate concrete services at your property.
• Follow up on ongoing or completed projects.
• Improve our website and understand how visitors use it.
• Comply with legal obligations.

We do not sell your personal information to third parties. We do not use your contact details for unsolicited marketing campaigns.

How We Share Your Information

We do not sell, trade, or rent your personal information to anyone. We may share your information only in these limited circumstances:

• Service providers: We work with third-party tools to operate our website, process forms, and analyze traffic. These providers have access to your information only to perform tasks on our behalf and are required to protect it.
• Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal process, such as a court order or government request.
• Business transfers: If Advanced Coppell Concrete is ever acquired or merged with another company, your information may be transferred as part of that transaction. We will notify you before your information is subject to a different privacy policy.

Third-Party Links and Services

Our website may contain links to external websites, such as Google Maps. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information to them.

Analytics

We may use third-party analytics services (such as Google Analytics) to understand how visitors interact with our website. These services collect information about your visit in aggregate and may use cookies. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Data Retention

We retain contact information (name, phone, email) for as long as is reasonably necessary to complete the services you requested or as required by applicable law. If you ask us to delete your information, we will do so unless we are legally required to keep it.

Your Rights

Depending on where you are located, you may have certain rights regarding the personal information we hold about you. These can include:

• The right to know what information we hold about you.
• The right to request that we correct inaccurate information.
• The right to request that we delete your information.
• The right to opt out of certain uses of your information.

To exercise any of these rights, contact us by email at hi@concretecoppell.com. We will respond within a reasonable timeframe.

Children

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

Security

We take reasonable steps to protect the information you share with us from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted means you accept the updated policy.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your information, please contact us.